| 1. |
QUALITY BRAND PRODUCTS |
| 2. |
PROMPT HANDLING OF CUSTOMER'S PROBLEMS |
| 3. |
KNOWLEDGEABLE STAFF |
| 4. |
PROMPT COUNTER AND ORDER DESK SERVICE |
| 5. |
PROMPT DELIVERY AND SHIPPING SERVICES |
| 6. |
24 HOUR EMERGENCY SERVICE |
| 7. |
LARGE AND COMPLETE INVENTORY |
| 8. |
A PERSONAL VALUE OF PEOPLE TOWARD THEIR JOB, THEIR PRODUCT, THEIR COMPANY AND THE CUSTOMER |
| 9. |
SOURCING OF HARD TO FIND PRODUCT |
| 10. |
LITERATURE AND VIDEO SERVICE CENTRE |
We at GIMPEL ELECTRIC SUPPLY LTD. value you as a customer, we have therefore designed our 10 points service program with you in mind. Should we fail on any of the points in our program please tell us, as it is our sincere desire to maintain a high level of service at all times.
(C) 1999 Gimpel Electric Supply Ltd.